The Company operates to the highest quality standards by providing a professional ship management service in a cost-effective manner, in order to meet the agreed requirements of its customers as well as fulfill its responsibilities towards its employees, the environment and the public at large.
Our management is committed to establish and implement for the offices and the vessels a Management System that is adequately maintained and that continuously satisfies the requirements of ISO 9001:2015 as applicable and all other statutory requirements . |
|
Additionally, our management
will strive for quality excellence through: |
* |
Meeting customer expectations as
defined in charter-parties and management agreements |
* |
Investing in long-term customer relations based
on trust and mutual concern over society’s welfare and development |
* |
Ensuring the timely and in-depth processing and
resolving of any customer complaints |
* |
Coordinating the identification of
representative clients and their valued opinion |
* |
Developing and implementing documented and
controlled processes |
* |
Improving continuously its Management System and
operational responsiveness |
* |
Establishing and pursuing reasonable and
measurable objectives and performance targets |
* |
Developing employee quality orientation through
effective training |